We regularly replenish our inventory. However, we are dependent on our suppliers. Would you like to order something but it's sold out? Let us know by sending an email to info@studiomippe.com .

Yes, that is possible. You can indicate this in the comments field at the bottom left of the shopping cart page.

This is often still possible, unless the order has already been processed. Send us an email with your order number and we'll do our best to cancel it. If this is no longer possible, you can return the items as soon as you receive them. Click here for more information about returns and the terms and conditions.

That's possible as long as we haven't processed the order yet. Send us an email with the correct information and we'll do our best to change it in time.

Yes, that is possible.

We do not accept VVV gift vouchers.

We accept iDeal, Sofort, Bancontact and various credit cards.

Yes, that is possible (Klarna).

Yes, the prices include VAT.

For orders over €75, shipping within the Netherlands is free! For orders under €75, shipping is €5.95.

Yes, shipping to Belgium and Germany is €9.95, with free shipping for orders over €100. Shipping to the rest of the EU is €19.95. Shipping outside the EU starts at €49.95.

Orders can be picked up in Zoetermeer by appointment. Select the "pick-up" option when shipping.

On working days, if you order before 3:00 PM, we will ship it within 2-3 working days (if in stock).

We ship with PostNL/MyParcel. You'll receive a Track & Trace code so you can follow your package.

Yes, that's possible. Select the shipping address where you want the gift to be sent. If you want, select "Other billing address" to enter your own details.

We try to use sustainable packaging materials as much as possible and minimize plastic when shipping items. If we do use plastic, it's recycled.

Yes, you have the right to cancel your order up to 14 days after receipt without giving a reason (right of withdrawal). After cancellation, you have another 14 days to return your product. You will then be credited with the full order amount, including shipping costs. Only the return costs from your home to the online store are at your own expense. These costs are approximately €7.25 per package; consult your carrier's website for the exact rates. If you exercise your right of withdrawal, the product must be returned to Mippe with all accessories and – if reasonably possible – in its original condition and packaging. To exercise this right, please contact us at info@studiomippe.com. We will then refund the order amount due within 14 days of registering your return, provided the product has already been returned in good order.

If you exercise your right of withdrawal as described above, please notify us of your return by email (within 14 days of receiving the item). You can send an email to info@studiomippe.com , including your order number, or use this form . You will then receive the return information by email.

• Items must be returned (if reasonably possible) in their original condition and packaging. We may charge a fee for any resulting reduction in value.
• Returns must be registered with us within 14 days of receipt.

Exchanges are possible upon consultation. To do so, please contact us by sending an email to info@studiomippe.com . You will be responsible for the return shipping costs.

We do not collect items, you can inquire with the carrier.

We aim to process returns within 3 business days of receipt and will refund your purchase amount no later than 14 days after notification of your return, provided the product has already been returned in good order. The refund will be made to the account used for payment.

This is possible upon consultation. You can contact us by sending an email to info@studiomippe.com or a message via WhatsApp. Of course, you must adhere to the return policy.

If you have a question and can't find the answer in the FAQs, please contact us. You can find our contact information on the contact page.